Your First Cleaning
Your First Cleaning,
Made Simple
Choosing someone to care for your home is a personal decision. We want your first cleaning experience to feel simple, comfortable, and stress-free from the moment you book. See our transparent pricing and book with confidence.
The Journey
From Booking To A Fresh Home
Here is what happens from the moment you book to the moment you walk into your clean, cared-for home. Whether you choose recurring cleaning or start with a deep clean, the process is the same. Not sure which you need?
Tell Us About Your Home
When you book online, you will share details about your home - the size, number of rooms, and any specific areas that need attention. This helps us match you with the right cleaner and ensure we arrive prepared.
Prepare For Your Cleaning
Before we arrive, there are a few simple things you can do to help us focus on cleaning rather than organizing. You do not need to deep clean - that is why you hired us.
Simple preparation
Your Cleaning Team Arrives
Your cleaner will arrive during your scheduled window, ready to work. They will introduce themselves, confirm any priorities you mentioned, and get started caring for your home.
We Care For Every Detail
Using our proven room-by-room process, your cleaner works through your home with attention to detail. Kitchens and bathrooms get special focus, and high-touch surfaces are always addressed.
Enjoy Your Fresh Home
When we finish, your home will feel fresh and cared for. If you are home, we will do a quick walkthrough. If not, we will lock up and send you a completion message.
Simple preparation
Before We Arrive
A Few Simple Things To Know
You do not need to spend your weekend cleaning before the cleaners arrive. Here are a few simple things that help us do our best work.
You Do Not Need To Pre-Clean
The whole point of hiring a professional cleaning service is to save you time. Do not spend your weekend scrubbing before we arrive - that is our job.
Clear Personal Items
Put away jewelry, important documents, and small valuables. This protects your belongings and lets us focus on cleaning surfaces.
Communicate Priorities
If the kitchen needs extra attention or there is a room you want us to skip, let us know. We want to clean what matters most to you.
Pets Are Welcome
We love pets. Just let us know if your dog needs to be kept in a certain area or if your cat likes to escape through open doors.
Fully Equipped
We Bring Everything
You do not need to provide anything. We arrive with professional-grade supplies, equipment, and everything needed to care for your home.
Professional Cleaning Supplies
Safe, effective products for every surface in your home
Quality Equipment
Vacuums, mops, microfiber cloths, and specialized tools
Your Preferences Welcome
Have products you love? We are happy to use them instead
Meet Your Cleaning Team
Maria
Vilma
Monica
Rosa
Consistency You Can Trust
A Familiar Face In Your Home
We prioritize matching you with the same cleaning professional.
Your cleaner becomes familiar with your home over time — learning your preferences, routines, and the details that matter most to you.
Same Professional, Every Visit
No random strangers — the same trusted face whenever possible
They Learn Your Details
How you like things arranged, where items belong, what matters to you
Real Accountability
A local Long Island company, owner-operated since 2013
The People Behind the Clean
How We Select the People Who Enter Your Home
Trust starts long before a cleaning professional arrives at your door. Our screening and onboarding process helps us build a team we can confidently send into your home.
Before a New Cleaner Enters a Customer Home
New team members complete a real-home practice clean for a family member or friend before being assigned to Long Island Maids customers. This gives us a chance to see their work in a lived-in home and confirm they're ready.
Only after this practice clean is someone assigned to customer homes.
The people entering your home complete our full screening and readiness process before assignment.
Screening is one part of how we protect the trust you place in our team.
Our Re-Clean Guarantee
Our Re-Clean Guarantee
Your home should feel fresh, comfortable, and cared for every time you walk through the door.
Report cleaning concerns within 24 hours after service. Our guarantee covers re-cleaning the affected areas.
Because caring for your home means more than just cleaning it.
View guarantee details →Common Questions
First Cleaning FAQs
Questions we hear most often from customers booking their first cleaning.
Do I need to be home during my cleaning?
No. Many of our customers provide a key, lockbox code, or smart lock access. Your cleaner will secure your home when they leave. If you prefer to be home, that is perfectly fine too.
How long does the first cleaning take?
First cleanings typically take longer than recurring visits because we are establishing a baseline. A standard home usually takes 2-4 hours depending on size and condition. Your cleaner will work efficiently without rushing.
Do I need to provide cleaning supplies?
No. We bring all necessary supplies and equipment. If you have specific products you prefer us to use, just let us know and we will happily accommodate.
What happens if I have pets?
Pets are welcome. Simply let us know about any pets when you book so we can make appropriate arrangements. If your pet needs to be secured in a specific area, please let us know.
What should I do before the cleaner arrives?
Put away valuables and personal items, clear countertops if possible, and ensure we have access to your home. You do not need to pre-clean - that is what you are hiring us for.
Can I request specific cleaning priorities?
Absolutely. Whether you want extra attention on the kitchen, need us to skip a home office, or have other priorities, just let us know when booking or leave a note for your cleaner.
Ready For Your First Cleaning?
Tell us about your home and we will match you with the right service. Most customers book in under 60 seconds.