Your Peace of Mind
Insured & Bonded
House Cleaning on Long Island
Letting someone into your home requires trust. Long Island Maids is insured and bonded, with background-checked cleaning professionals and $2M in liability coverage.
What It Means For You
Real Protection, Not Just Words
Insured and bonded can sound like industry jargon. Here's what it means for you as a homeowner.
Insured — $2M Coverage
We carry $2M in liability insurance. If something is accidentally damaged during your cleaning, our insurance is there to help cover it — so you're not dealing with the problem alone.
Bonded — Added Protection
Bonding provides an additional layer of financial protection beyond insurance. It's a safeguard that gives you recourse in the unlikely event of an issue with one of our team members.
The People You Can Trust
Who's Entering Your Home?
This is the question every homeowner asks. Here's how our team earns your confidence.
Background-Checked
Our cleaning professionals are background checked before entering customer homes.
Professionally Trained
Our cleaners are trained on our standards, processes, and how to care for your home with attention to detail.
Consistent & Familiar
We aim to provide a familiar cleaning professional who gets to know your home and preferences over time.
Local & Reachable
We're a local Long Island company with a team you can reach directly when you need us. (516) 699-8406
If An Issue Comes Up
How We Handle Accidents
Accidents are rare, but they can happen. Here's what to expect if an issue comes up during your cleaning.
Contact Us Promptly
Let us know as soon as you notice an issue so we can understand what happened and help determine the next step.
We Document & Assess
We'll gather the relevant details and review the situation. Photos or other information may be helpful depending on the issue.
We Review the Appropriate Resolution
If the issue may fall within our insurance coverage, we'll follow the appropriate claims process based on the circumstances and policy terms.
We Work Toward a Fair Resolution
Our goal is to handle concerns responsibly, communicate clearly, and work toward a fair resolution as promptly as possible.
Questions about coverage? Contact us and we'll explain how our insurance works.
Everything Working Together
Our Complete Trust System
Trust is built through more than one promise. These are the systems we use to protect your home, your experience, and the confidence you place in our team.
Core Protection
$2M Liability Insurance
Meaningful protection for your home if an accidental issue occurs. Coverage is subject to policy terms.
Bonded
An additional layer of financial protection and accountability.
Background-Checked Team
Our cleaning professionals are background checked before entering customer homes.
Service Assurance
Re-Clean Guarantee
Report cleaning concerns within 24 hours after service. Our guarantee covers re-cleaning the affected areas.
Proven Cleaning Process
A consistent room-by-room approach built around our cleaning standards.
Questions & Answers
Common Questions About Trust & Protection
Is Long Island Maids insured?
Is Long Island Maids bonded?
What does "insured and bonded" actually mean for me?
Are your cleaners background-checked?
What happens if something is accidentally damaged?
Do I need to be home while you clean?
Who do I contact if I have a concern?
How does the Re-Clean Guarantee work?
More questions? See our full FAQ or contact us directly.
Ready to Book With Confidence?
$2M insured. Bonded. Background-checked professionals. See your price instantly and book a cleaning you can trust.